I bought a Samsung Galaxy S4 cellphone contract from MTN Direct (online) about 4 months ago. Recently the phone has started to give me stability issues, where it would switch off by itself with the battery still showing half full. I took out the battery to find it has been swollen. I then took the ...
I applied for an ADSL Line to be installed. I went through the call centre which was actually surprising pleasant. then I got an SMS asking me to reply YES if I could be home all day on the 20th for the actual installation. I replied YES - took leave - but on the day no one bothered to come ...
I HAD A TELKOM MIX ACCOUNT WITH TELKOM THAT I CALLED IN AND HAD CANCELLED IN NOVEMBER 2013. THE SIM CARD IS NOW NOT WORKING BUT I AM STILL BEING BILLED FOR THE CONTRACT. I CALLED TELKOM REPEATEDLY AND THEY KEPT SAYING IT WILL BE CANCELLED BUT HAS NOT BEEN CANCELLED ON THEIR SIDE TO DATE. IN THE ...
I went to a virgin mobile store to cancel my contract, they said the cancellation department doesn't open on weekends (even banks open on weekends) they said i must send an email on Monday which i did 28 October. i get a reply a week later saying my contract will be cancelled in December which i ...
I gave in my iPhone 5 for repairs beginning January as my power button stopped working. After exactly 14 working days (even after I was told it would be escalated) I finally received a 'new' iPhone 5 as I was under warranty. Lucky me! Not so much, as my 'new' phone is now giving me the same hassle! ...
2 months ago my internet modem was from my house and a huge bill was incurred. I contacted Autopage to make payment arrangements and they agreed that i could do so, but then they stipulated that both the internet and cell phone account would be blocked until the debt is paid in full. I can ...