I am writing on behalf on my father who is the holder of my cellphone account. Last year August, NOTE AUGUST, i noticed that R1100 of my airtime had disappeared from one day to the next. All airtime to the last cent was gone. I then inquired about the matter and it came to my attention that my ...
For 10 years I've been a loyal contract customer. On 31 December 2013 I noticed that I can't use any of the BIS services on my Blackberry phone. Eventually I contacted your call centre and found out that YOU cancelled my contract (BIS services) because my contract expires on 24/01/14 and because I ...
Having great trouble with ADSL line speed. Sometimes unusable. Paying a lot of money for extreme;y bad service. Call center takes too long to answer your calls to try and solve the problem and problem has reappeared. ...
My phone has been blocked since Wednesday 29.01.2014 rendering me unable to reply, text, or use any applications and or internet. This was done without prior notification and or communication in any form. After contacting them twice with promises that the responsible department will contact me, ...
My dad bought me a phone from Cell C Chatsworth for my birthday. Upon receiving the phone which needed to be couriered to me in Johannesburg, I realised there was a fault with the sim and network reader. The phone was unable to read any sim card. I contacted the branch in Chatsworth to find out if ...
I am writing this report out of pure frustration and don't know what to do anymore. I have been without ADSL service for more than a month now. I have send emails, made calls, begged and pleaded but nothing seems to work. We moved on the 21st Dec to a new premises and I requested for an ADSL ...