In December I was debited a huge amount for my cell phone bill. I called Virgin mobile to query this as I had not received an itemized bill. Upon looking at the bill there were charges that were not making sense as there was no tanglible proof that I had used or made calls for those amounts. I then ...
I personally do not know why these service providers have call centres to help clients, as they are not helpful at all; they refuse to help or assist with your query or even try to solve the problem. Their attitude is simple; its not their problem why should they provide a client service. If the ...
My father took out a contract on his name with autopage. After a while I took over the contract and filled in all the paperwork. The contract was transferred to my name and my bank account. After a while we noticed that my phone and my fathers phone was being deducted from his account and on mine. ...
I was debited over R11000 this month, and looking at another charge of R6000 for next month - one of my phones went out of data bundles, and no warning was given to this (they say they did). Why must contract customers pay out of data rates and constantly top up with data bundles? If I was given ...
I have been blacklisted because of an account i do not know of vodacom. During the year 2012 i received a call from vodacom informing me that i am in arrears of R1200.00. They tell me that i have bought a laptop and a cellphone from vodaworld. I told them that i have never had any contract with ...
On the 3rd of January I noticed that my Vodacom Data contract has been suspended. As I have multiple Vodacom debit orders going off (R1500) of my account I did not notice the one of R250 did not go off for 2 months. I then contacted Vodacom to resolve the issue but received no assistance. I then ...