My daughter unfortunately went with MTN while I have changed to Vodacom. They unfortunately hook you in, with these upgrades... she got so excited she went in on the day her upgrade was given to her. She has always spent about R900 on her cell phone bills... but all of a sudden in the last 3 months ...
Since the 19/01/14 I couldn't receive sms's, I've done all their checks and even gone as far as to do a sim swap, I accepted their timescale to fix the fault and when the timescale lapsed I call in to be told that I was sms'd to say the fault is fixed. I was passed all over the show, calls were ...
I have been struggling for 4 months now. I have spoken to numerous team leaders and all promise the same thing, we'll call you back but never do. the last encounter 2 days ago I requested to speak to someone higher like an operations manager and guess what they were conveniently in a meeting and ...
I canceled my itemised billing for my account, they called me and confirm the cancelation. At the end of December they deduct an instalment for the itemised billing. I query it and customer care "Mary Mazibuko" told me be e-mail, on 2 January, that the invoices were printed on the 1 st of ...
My blackberry started freezing and eventually switched off for good. Took it in on 9th jan. Eventually received call to fetch exchange unit on Tuesday last week. Had refurbished phone for maybe half an hour and it did same. Took back same day to hester and had memory card checked., battery checked, ...
I have samsung n8000 tablet on contract with mtn, on 13 january 2014 i took it to my local mtn shop, for the tablet would not switch on when not connected to power. with the help of the friendly lady working in the shop, my tablet gets send to the MTN SERVICE AND REPAIR CENTRE, after 2 weeks, 29 ...