On 13 January 2014, I upgraded my contract with CellC direct to supply me with a Samsung Fame cell phone at R109.00 for 24 months. The contractual agreement is to deliver at my home within 3 to 7 days. After various follow ups and suggestions from my side, I still haven't received a cell phone. The ...
It happened that I was billed more than R3800.00 as opposed to R129.00 which is my subscription fee. The billing itself is not a problem as long as the company can proof it. In my communication in requesting itemized billing, I followed the process as instructed. I received the Itemized billing ...
My internet connection is so slow it's almost non existent. I cannot even get my emails. To actually expect to watch a you tube video would be impossible. It's painful in the extreme. I have now had to buy a 3G modem from vodacom and have even got a mifi device. The customer service centre fob off ...
It is time to involve my lawyers. You say my debit always return upaid, today you took R299 and R99 and I desperately needed that money. It is time to take action. How can you take my money and want me to provide you with statement while you can just check with you records and see that you deducted ...
I was hoping I will get an opportunity to respond on the feedback I got from Mtn regarding the dispute about the contract I had cancelled however it didn't come. Mtn has send me a half a sentence email apology about this issue without giving reasons why this has happened like this. They didn't ...
Ordered ADSL line to be installed on 1 Jan 2014, Tech came on the 14th (no problem they told me it takes 14-21 days) And the tech told me some things need fixing they will reschedule and that it would be installed on the 18th. So I waited till then just to find out the tech couldn't get into the ...