In November of 2013, Got a invoice via email. I was charge double the amount and more than usually. Went to Telkom mobile at Centurion, very helpful... got a case number (7240199). Got a phone call telling me that it sorted out. The guy is in told me that my account is in credit. No money will ...
Our phone and ADSL lines have been down for just over a week now. After reporting the problem on Monday morning, we still do not have any resolution to the problem 5 days later, and when you call for a status update, you get told that a technician STILL has not been assigned to the fault. We run a ...
I run a small business, have a cell phone contract with Cell C, I find myself having to make up to 4 phone calls in order to complete a single conversation. Clients make mention if the fact almost daily that they would have to attempt to call my cell several times before actually getting through. ...
Can someone please explain to me how my bill moved from R250 to R3700 between December and January??? Nothing changed?? Every month I have to query one thing or the other with you! ...
This one goes back since a year ago. My Z10's sound stopped working (Tried everything). Vodacom was very helpful in swapping my phone out (thank you), however... the problem also occurred on my new device, almost immediately. I did not go back, since I cannot be without my phone again and thought ...
I noticed charges for content services on my Vodacom bill. Vodacom advised that it was Mira. I then went through the smses on my 3G modem and noticed that I had been subscribed to something called Admarvel. I have never and will never subscribe to these services voluntarily. I am out of pocket with ...