I checked up on my Vodacom account this morning, to make sure that all is well with my account. About a minute into my call, I get read the balance due on my account is sitting at R 5, 007.46, with R 3, 520.70 to be deducted from my account on the 02 December 2013. Firstly, I had made an overdue ...
I AM FURIOUS!!! In Feb march this year I went into the Rosebank Vodacom Store to pay my account with cash. I had just lost my job and wanted to cancel my debit orders in order to not have any problems with ITC and rather pay cash for my account. I filled in the form I needed and then paid cash. The ...
I wrote an email to MTN Customer care on the 6th Nov and a follow up mail on the 8th Nov and I only receive an automatic general response. My query needs a specific response from MTN but to date I have not received any response. I then went onto the website to look for the management team so that I ...
Sjoe. I'm more than a little unimpressed here. My prepaid neotel phone has just started telling me that my 'prepaid validity window is about to expire'. Now I know I just bought R200 worth of airtime recently, so why would it be telling me that? I check my airtime and I have about R360 worth of ...
I sent my cell phone to Charts connect for repairs last year, around August 2012. I was called by CHatz to pay them R345.00 and collect the repaired phone during October 2012. Three days later the phone stopped functioning and I took it back to Chartz. They took it again for repairs and in December ...
My handset was handed in at MTN Jacqueline Mall Randhart 2 weeks ago. My scroller button on my blackebrry 9360 didn't work anymore. When I handed in my phone, 5 days later they still haven't even started doing anything with it. Later when I phoned again they said it needed to be replaced. I use my ...