I ordered a phone through Cell C In May, when i received the phone it was a LG phone and i ddint like it they came to collect the phone and sent another LG after me saying I dont want a LG phone. Eventually the second phone was collected beginning June. When i called about the second phone i ...
I received my Samsung S4 mini yesterday via courier yesterday 12 November 2013. I followed procedure and called into the number provided as i need to have my number ported over to the new mini sim card I called twice before getting thru. On those two occasions prior i waited no less than 15 minutes ...
I have just received a Vodacom invoice charging me over 200 times my usual monthly usage. The culprit? Data Roaming charges to the tune of R23, 000.00, charged at R128 per mg. I agreed to roaming over 5 years ago, travel abroad extensively and have never had issues before. However on this occasion ...
I am so angry at this moment. I have cancelled my internet dongle contract early which I had to pay cancellation fees for. Then I paid my last invoice on the 1 November thinking I am now finished with Vodacom. To my horror I receive another Invoice stating I owe them R87 for usage (and I have not ...
On the 24th October 2013 I went to Cell C East gate mall to cancel my contract for an iPhone 4s which I had dropped and no longer had the device. I was attended to by Ricardo Pillay. I explained to him that I needed to cancel my contract and would like to know what the procedure would be and ...
I have given Vodacom notice to close my account. It was closed effective 30 October 2013 and converted to prepaid on the 31st. I have just received another account and have been billed for roaming sms's made on the 4th of November. The best of all I never made any international sms'. My account was ...