I am Cell C customer for a very very long time now. I have never missed payments on contract as well. i have now upgraded my contract and for the past 3 months my bill has been exhorbitant. Upon querying the bill with the company i received SMS's saying the billing is correct. To check if I am the ...
I see I am one of many that has never subscribed and yet am being billed nearly R200 per month for an unknown unrequested service! Check your phone bills, folks! ...
Sent an email to customer care on 10 Oct 2013 (REF 005Y-YAZH) to query the billing on a new contract. Eight emails and two phone calls later (Isabel who admitted the billing was Vodacoms error) and Marion (Ref 53-T6wbr-R3JR). and still no resolution just promises and nothing more. My query has been ...
How is it that between 6 people, Telkom is unable to run a test on my 4Mbps line that hardly returns over 2Mbps? I was referred from pillar to post until the last referral just stalled, didn't connect. How else does one get information out of Telkom? Telkom is reliable in billing me monthly but ...
I have a data stick contract taken out in July 2012, it was for 24 months at R98.00/month for 2 GB of data. They have taken R98.00 every month until now, suddenly they have call charges of R25.55 vat for some or other reason! This is a data stick not a cell phone that plugs into my computer. I ...
Stop money from your clients through your bad data management systems - clean up your act! I have had several issues with data management billing and just taking money on my debit order for services not supplied ...