I have been trying to cancel my contract with Cell C for the past four months. All the information provided to me when opening my contract has not been followed. I have no reception at my residence and after waiting 3 months for a cell C agent to come and see the problem I was told my reception is ...
Good day I recently obtained a copy of my credit profile from four different credit bureaus - Transunion, Experian, XDS and Compuscan to find that Cell C has 4 accounts on each of my profiles. I have had such a struggle with the mess that Cell C continuously make on my account and this resulted in ...
On Thursday, 7 Nov, I went to the Northgate branch as I wanted to add another phone/line to our existing MTN account. ID's, letters, etc all handed in. Forms completed by consultant on PC. Was told would be about a day for a response. I have still not heard anything. Yesterday morning the Northgate ...
I received a sms from Telkom stating I can upgrade. I went in and received my phones the same day. I asked Dorothy if there are any cost that I should be aware of for the upgrade. A few times I asked her the same question. her reply was NO. they refuse to refund me for the add on device for 2 ...
Vodacom called me to say I qualify for an upgrade. After speaking to the consultant I agreed to upgrade and asked what are my available cellphone options. of which the consultant (Mark) gave me the options and I agreed to take the Samsung Galaxy S4 i9505. I then asked how long will it take to be ...
This query /queries date back to July 2013. We have contacted Vodacom 111 on numerous occasions querying the data available on 1 of my contracts. In July we made our first query as we had just upgraded this contract via the Vodacom website. The offer available was Smart S and was scheduled for 31 ...