AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - No responce to email query relating to my Account | #257684

Mtn
No responce to email query relating to my Account

I wrote an email to MTN Customer care on the 6th Nov and a follow up mail on the 8th Nov and I only receive an automatic general response. My query needs a specific response from MTN but to date I have not received any response.

I then went onto the website to look for the management team so that I can address my query to a specific person, guess what? yah you guessed it right there is no management team on the website as they do not want to be bothered by their "so-called clients". Can somebody please call me back in relation to my query.

Date:

Company: Mtn

Country: South Africa   City: Head office

Category: Telecommunications

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