Hi Veronica,
I do not understand how you operate because you are not responding to my email anymore and more money is still being deducted from my account for the numbers that were opened under my MTN account.
Your below email didn't help at all. I am cancelling my debit order and i will not pay the account until i receive my refund.
Hello sitholemr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:1889597
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