Morning,
Please see your responds below, can you please give me feedback of a time line I will have an answer, I need a phone urgently and I need to make a decision if I would need to cancel my contract and go somewhere else.
Thanking you in advance for your assistance.
Michelle
Hello mwillmers7@,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:2772113
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