Good day
Please note that MTN hasn't contacted me as yet, referring to their response posted : 10:19:56 | Tue 10 Sep 13:
A response I attach: Hello mmapule,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have escalated the matter to our corporate management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:2638749
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