A VERY HELPFUL AND LOVELY LADY CALLED ME FROM RENTENTIONS (BRENDA) SHE SAID SHE WILL DO THE REVERSAL AND WAS SUPPOSED TO EMAIL ME, I HAVENT HEARD FROM HER AND I HAVE PHONED NUMEROUS TIMES TO RETENTIONS, NO ONE CALLS ME BACK!!
GET THIS SORTED PLEASE!
MY EMAIL IS : [Email Removed] - please email if i do not answer
Hello ayesha1,
Thank you for your post.
Please accept our apologies for the delayed response.
According to our records, one of our trained consultants did try contacting you without any luck.
Another request has been forwarded to our cancellations team for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:2665220
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