Complaint / review / scam report
Money incorrectly deducted for the 2nd time

I was charged for a repair that was never done and the monies were taken off my account on the 31/10/12. I raised a query and was told that the R368.10 would be returned in 7 - 10 working days. On the 27/11/12 the monies were still not returned and emailed Clinton Neil and when the next debit order came off 30/11/12 it was for R300.00 less which still left a balance owing to me of R68.10. The debit order on 31/12/12 was short by R59.06 which still left an amount of R9.04 owing but I left it as there was an increase on the account which could account for this amount. The problem now is that after taking 2 months to return my money they have once again deducted the amount of R368.10 on the 28/02/13. I am not waiting another 2 months to have this sorted out - I called on the morning of the 28/02/13 and spoke to Dumi in Credit Control and I have yet to receive any sort of communication from Autopage.
Author: AllysonO

Offender: Autopage

Country: South Africa   Region: All Country   City: Head Office

Category: Telecommunications


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