AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Incorrect Debit of R5319.00!!! | #322081

Mtn
Incorrect Debit of R5319.00!!!

Invoice number: K00481450103382308
Statement = R1240.66

MTN debited R6819.66 of my account on the 25th of January 2014.

I contacted 808 and was assisted by Rajesh Timal (26/01/2014) who escalated to Credit control.
Ref number : 108571130.

Please ensure MY money is returned to my account no later than 30th January 2014 as I have debits going of.
If it isn't, I expect MTN to pay any bank charges that I may incur!!!

Please downgrade my contract (number ending 143) to pay as you go.
I'm sick of MTN's Disgusting Service. this is the fourth complaint I've had since last year.

Date:

Company: Mtn

Country: South Africa   City: MTN Direct

Category: Telecommunications

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