AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - 3rd Complaint in a row, ombudsman here we come! | #287525

Virgin Mobile South Africa
3rd Complaint in a row, ombudsman here we come!

Please note that an amount of R 284.15 will be debited from your bank account on the 30th of November 2013 and not an amount of R906.38 due to the aging on the account being incorrect (this is a system issue).
I confirm that an amount of R100 will be credited for the Blackberry Internet Services will be applied to your account in the next 3-5 working days.
The balance of R522.23 (R906.38 - R284.15 debit order for November 2013-R100 credit for the Blackberry Internet Service) will be debited from your bank account at the end of January 2014 together with your invoiced amount for January 2014. You have an option to make a manual payment of the R522.23 into our bank account in order for it not to be debited at the end of January 2014.

R522.23 R197.47 R241.05 =R987.79
WHERE ON EARTH DO YOU COME OFF WANTING TO DEDUCT R1499.20 FROM MY ACCOUNT. THIS BETTER BE THE FINAL TIME I GET AROUND BY YOU PEOPLE. I AM SO ANGRY I DONT WANT TO TALK TO ANYONE FROM YOUR OFFICE. EMAIL ME YOUR PATHETIC EXCUSES SO THAT I CAN FORWARD ALONG WITH MY COMPLAINTS TO ICASA. I WANT MY DEBIT ORDER REMOVED AND I WILL NOW PAY VIA EFT AS YOU LOT ARE INCOMPETENT AND CANNOT BE TRUSTED!!!

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: Head Office

Category: Telecommunications

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