AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - NO CUSTOMER SERVICE | #305767

Mtn
NO CUSTOMER SERVICE

I renewed my contract in August last year and signed up for a ANYTIME 200 package. The inclusive data and sms's were never loaded onto my account so I was charged for all my usage including what was meant to be included in the package.
In October I visited the store I signed up at and this issue was dealt with, However I am still waiting for a credit from being overcharged up until the inclusive data and sms's were eventually loaded.
I have visited the store three times and call the 808 call center and was cut off after 21 minutes.

Date:

Company: Mtn

Country: South Africa   City: Constantia

Category: Telecommunications

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