Hello and please be aware!
I took out a vodacom contract for 24months for a Samsung Galaxy S3 about 1 year ago.
I have 13 months left and I am about to relocate to another country.
When trying to cancel or at least downgrade my contract, Vodacom are charging me 75% of the remaining balance which amounts to about R5 500. The sad part is that this includes data and airtime which I will have to pay for but cant use. So Vodacom score 13 months of data and airtime that I have to forfeit.
My alternative option to at least downgrade my subscription but this is countered by what is called a package migration fee. This fee is also exorbitant and once again prevents me from doing anything about it.
Really unhappy and the public need to consider these charges before signing a contract with Vodacom.
I would advise that people shop around for better looking deals than this!
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