AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - New Contract not received data for two months | #115443

Vodacom
New Contract not received data for two months

Hi

I am now really tired of waiting for vodacom to contact me regarding a new contract I took out. In the contract it states that you get your R99 airtime and 100mg Data for the first 3 months. Well, let me assure you all that I have not received any data. I took this contract out at a vodacom outlet. The gentleman there is helpfull and did send the contract through as asked. Vodacom assured me that someone will call me in 24 hours... I am still waiting and I've been waiting now for 2 months... HOW does this work. A few years ago I were on pay as you go. Money got debited from my account for a contract THAT I NEVER took out. When you phone you talk to 5 different people and every time you have to tell the same story. I had enough. I want to cancel this contract today. Please if someone could advise me how I would be gratefull. Just to let vodacom know. There are so many better deals out there so if you guys cant actually do your job correctly and profesionally... good luck.

Date:

Company: Vodacom

Country: South Africa   City: Western Cape

Category: Telecommunications

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