RMCS
My airtime

I accepted a Top Up contract via sms with Edgars. This morning my BBM does not work & the R 100 airtime that I loaded yesterday is gone. I called the Edgars Customer Care and spoke to Jaylene Seloane who advised that she has to log a call with their IT dept who will take up to 48 hours to return my call! She claims not to have a contact number for this dept and I then requested an email address. I then searched the internet for this company and spoke to Mabel Rasodi in their call centre. This woman is extremely rude and she refused to transfer me to her administrative dept or give me a contact number. Why does Edgars appoint these supppliers () to handle customer accounts.