BAD SERVICE. Went to a MTN store in January after my account was very high to find out what was going on and change my email address as I am now on pension. They told me that I must call 808 to sort out everything.
Firt I have tried to change my email and it was only done on the 1st of October, The next prob lem I did not receive any statements as my email addres was wrong. Thirdly I have tried to migrate one of my accounts to Vodacom for a year then it was finally migrated in the first week of May. I was still billed for that phone on a monthly basis until October when I did the querry> I send a request to them to lokk at it and reversed my charges and after 50 days nothing has been done. I was on the phone today for 60 minutes just to tell me to phone back in 14 days.
Now my phone is suspended and no querry sorted yet
That is really bad
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