AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Poor service | #234568

Mtn
Poor service

I have been struggling since 8 o'clock this morning to get assistance from an insurance agent I have spoken to numerous call centre agents some I might add is rude to the clients and does not even listen to the client and I keep getting the same response " I Will log a request for a insurance agent to call you back" and nothing is happening this is poor service and nothing is being resolved each time I try to call the insurance department but I get cut off and some of the agents have tried to transfer me and still the same problem

Date:

Company: Mtn

Country: South Africa   City: Connect direct

Category: Telecommunications

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