I am a Cash paying customer and have illegal deductions make off my banking accountn with no permission given to them to proceed. When the debit orders are retuned due to a stop order my account goes into arrears and I then get softlocked and suspended. With the result I am then forced to go and spend hours sortinout this proble which is going on for over a year. This is just simply ridiculous as the problem never goes away and is of no fault of mine. Please help!!!
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