AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Incomplete Contract / No Communication | #156204

Mtn
Incomplete Contract / No Communication

On 02.05.13 I signed up a contract with Reeveshka at MTN Gateway for 2 gigs of internet with a 40 inch TV.

Eventually around the 06.06.13, I was able to collect my router as they were currently out of stock.

To date I am waiting for my TV to be delivered!!! I was promised it would take no longer than 2 weeks once I collected my router. Its been over a month and still waiting...!

I received and sms from BrightPoint to contact MTN and fill in a 3rd party form for the TV license - why I was not asked to do this when I orginally signed the contract, which included a copy of the TV license on 02.05.13 I have no clue and it irritates me further with this backwards and forwards a million times trying to get this contract sorted out. This was done over a week ago and I have not heard A WORD!

I am unable to make contact Bright Point, neither does MTN Gateway answer their landlines.

MORE THAN TWO MONTHS DOWN THE LINE AND THIS CONTRACT IS STILL NOT SORTED OUT YET I AM BEING BILLED!!! I AM GETTING BEYONG IRRITATED!!!

BRIGHTPOINT & MTN YOUR COMMUNICATION SKILLS ARE SHOCKING!

Date:

Company: Mtn

Country: South Africa   City: Gateway

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google