On 2 May 2013 I was unable to make payment at Centurion Branch, as my card was still blocked, I then had to arrange for an EFT. In light of my mail dated 26 April to Edcon (see below), I object to paying the late payment charge, as this was due to Edgars' passing the buck. Please correct immediately!
On Fri, 26 Apr 2013 16:08:16 0200 wrote:
I am unable to use my card # 6008 1501 0032 2637, as it is blocked.
Your branch in The Glen advised that it is because of FICA, while your Head Office tells me that it is because my card has been reported lost.
1. I am in posession of an SMS from Edcon, advising that my card has been FICA'd.
2. At no time have I reported my card.
Kindly rectify matter soonest, as I need to use it to make payment.
Charlene Roberts
0844 155 115
0 comments