PROTEA METERING WANTS ME TO PAY R 5OO (ON TOP OF A R120.00 PENALTY) FOR A RECONNECTION FEE, BUT A DISCONNECTION HAD NEVER TAKEN PLACE, I HAD BEEN AWAY AND PAID MY ACCOUNT ON MY FINAL NOTICE DAY, I CAME HOME THE NIGHT BEFORE MY NOTICE DEADLINE AND STILL HAD POWER, WOKE UP THE NEXT DAY TO PAY MY ACCOUNT, SENT THROUGH MY PROOF OF PAYMENT, CAME BACK HOME AND I STILL HAD POWER, BUT THEY CLAIM MY POWER HAD BEEN DISCONNECTED AND THEN RECONNECTED. SO THEY WANT TO CHARGE ME FOR A RECONNECTION, WHEN THEY HAD NOT DISCONNECTED MY ELECTRICITY. THEIR CONSULTANT RAYMOND IS ADAMANT THAT THIS FEE MUST BE PAID, I BELIEVE THIS COMPANY IS CORRUPT AND IS EXTORTING MONEY FROM ITS CUSTOMERS, FOR EXAMPLE I HAVE BEEN ON THE ROAD FOR THE LAST THREE WEEKS, MY GEYSER AND LIGHTS WHERE OFF, MY MONTHLY STATEMENT CAME BACK SAYING THAT I OWED R855.00, WHEN I QUERIED THIS THEY SIMPLY DID NOT GIVE ME AN ANSWER.
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