I'm not receiving sms and when calling vodacom customer service I don't get an option to speak to a consultant as the services provided by automated voice does not include all the problems we have as customers and at the end your call is being ended its been 3 months without receiving sms at first ...
Good day, I hope you are well. We upgrade our contract to 50mps from 25mps. We told the sales representive that the wifi signal is very poor on 25mps. He told us to upgrade to 50mps so it can come better (User id: VDWESTHUIZENJ). We still have problems after a month of this new contract. Our ...
I was previously paying R474 for my cellphone contract. I did not join anything new nor did I receive any call for any updates but in March the installment increased to R483 and again in April to R511, without my consent or knowledge behind the reasons why. ...
I called in to cancel my contract. they dropped the call on me. the contract was taken out in 2019. it is now 2024. My account has been debited for 6 years. I have been civil and have called numerous times and spoken to agents who assured me that the contract will be cancelled yet my account is ...
I canceled this contract this contract in November and I am still being charged for it please respond urgently my reference number is 536103945173033 and 536103945173357 cell phone number is 0716318705 my number is 0835784117 my name loganathan veersamay Naidoo ...
Good morning I have received an invoice from yourselves indicating that my premiums have increased by 100% due to an upgrade from your side. My contract clearly states that its a 12 month contract with a month to month contract. Please leave my contract as is i.e R499 per month. Again, I must ...