I've received a statement from VVM on 19 August indicating that I owed them R2904.05. When I asked the balance again on 22 August as I wanted to settled the debt, it was suddenly R2945.97. This time the statement indicated that it was valid for 7 days.
I made a full payment for this (R500 via a suspect debit order) and the remaining R2445.97 by the 28th of August and sent the proof of payment to them on the same day.
Now my statement shows that I still owe them R59.87.
I've logged a query on their Transaction Portal (ref SL166908) but as expected they did not respond.
Hermien Bekke
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