Im still waiting to hear from Abed Khan (Sales Manager) post his email sent 11/12/2012 at 16:44
"My sincerest apologies with regards to the miscommunication between yourself and the consultant.
Action will be taken to ensure that the consultant does not repeat this mishap.
I assure you that a refund will be given to you. I have requested it be done as soon as possible.
Please advise if there are any other questions you may have.
Once again, I do apologize for the inconvenience.
Kind Regards, "
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