AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN Refusing to Refund Faulty Device (part 2) | #71505

Mtn
MTN Refusing to Refund Faulty Device (part 2)

I am still waiting for action from MTN w.r.t. my faulty HTC One X. Today, I received ANOTHER invoice charging me for the contract to which the device is attached.

This is in response to https:///mtn/complaints/mtn-refusing-to-refund-faulty-device-1041016 - they have still not responded to me. They did post a canned response on this site in which they requested that I please accept their apologies. I do not accept their apologies. I have been paying them for nine months for nothing. Apologies are empty after nine months of invoices!

MTN: cancel my contract and walk away. This lack of delivery and service is untenable.

Date:

Company: Mtn

Country: South Africa   City: MTN

Category: Telecommunications

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