On the 18.12.2012 I ordered a leapad 2 on the 28.12.2012 they sent a message item out of stock. I requested a refund as they have that option available and included all my banking detail and I D number. They responded by email that I would be refunded in 3 to 5 working days. After the 5 working days I called to enquire about my fefund and sent emails which was ignored. I have yet to receive my refund or notification or my money.
of order #5603561 CRM :02560237
December 28 12 2012 2.13 pm
Good day Jacqueline,
Thank you for contacting us.
Please be advised that we are processing your refund and that it will take up to 3-5 working days to reflect in your bank account.
We apologise for the inconvenience caused.
Feel free to contact us should you have any further queries.
Kind regards,
Bohemia Hoffmeester
T 021468 9200
F 27 21 468 9202
Email: [Email Removed]
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