On Monday 15th you said
We truly appreciate customers who take the time to let us know about their experiences with our services. We are very sorry to hear of your recent disappointment with the order you have placed on our CNA Website. We assure you that customer satisfaction is our priority and on behalf of Edcon/CNA please accept our sincerest apologies for the distress this is causing. It is clear that measures need to be taken to improve the quality of service. To that end, you can be assured that your query has been forwarded to our CNA Online team to complete the refund for you urgently and be in contact with you to confirm once it is done. We do not wish to loose you as our valued customer and hope our actions being taken will provide a basis for your continued support. We want to thank you for your patronage and for bringing these concerns to our attention. Please do not hesitate to contact us directly on 0800 203 925 for any further assistance.
Kind Regards
Edcon Customer Experience
Well now its the 23rd and I'm STILL WAITING .NO REFUND NO RESPONSE NOTHING!
It's ok I am going to sue for much more than what YOU OWE.Thats the way it works these days. BYE!
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