Good Morning
I am a brand new client of FNB as of yesterday at 17.20
I open a cheque account with you guys Account No: 62445498373 and was told on the conversation I would receive an SMS to notify me of where to Mail my documents (ID and Salary Slip) by the agent yesterday afternoon. Nothing has been received.
This morning at 09:10 I made a calback to 0860327827 and that agent I dealt with got very flustered and raised her voice at me to which I told her to F OFF. I do apologise for that but having left ABSA for Service I did not expect this as brand new client of FNB.
Can someone please advise me as to how do I get my Documents to the Correct People to process my Cheque Account application as requested by you guys yesterday.
Will I receive an sms to notify me of where to send the documents too or Will this be included in the quote sent to me.
Regards
Craig Wentzel
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