AfricaComplaints.com » Business & Finance » Complaint / review: African Bank - I dont believe you asked the right questions | #276778

African Bank
I dont believe you asked the right questions

So i applied on line for an African Bank loan - well tried to at least: the system keeps sending you a OTP and then u cannot complete application and so it just carries on. So i telephoned in and Lebo kindly phoned me back BUT: I just dont feel she asked the right questions. Sure she has a prescribed list, that i can understand but a few of us do have anomolees: for instance my debit orders include that of my sons - his cell phone alone this month was R895 and his car at R2225 is also paid for by him but run from my account. I was declined as being overcomitted - and sure looking at that i would agree, but i feel i should have given more answers/insight and the my application would not look so bad and overcommitted. Lets be honest, a multitude of us have accounts for our children in our names - how else do they get a good start. if that means i am overcommitted then so be it, but i am not a bad mother. i will rather then go without so that my son can prosper. I do think u should add "is there anything else we need know Miss Handley" then i would have responded that he pays for his car and his phone. Goes without saying that if he pays for his car his pays the R555 insurance too

Date:

Company: African Bank

Country: South Africa   City: Call Centre

Category: Business & Finance

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