First National Bank
FNB being run by a bunch of "Steves"

It seems that FNB is spending more money on marketing and attracting new clients than they are on delivering the service they promise and retaining loyal clients.

The so called "premier" banking service is atrocious, the assigned banker is adept at dodging calls and never responding to queries. I have now left three phone messages, and waited a week to get feedback on a query I logged through the on-line facility, with the promise of a response in 24-hours.

FNB, get your act together and learn to communicate with and retain your customers.