AfricaComplaints.com » Business & Finance » Complaint / review: Dial Direct Insurance - Insured amount | #195854

Dial Direct Insurance
Insured amount

Refer to my previous complain I have phoned Vodacom yesterday and ask for the cash price of a backberry 9790 as mine Dial Direct want o replace my phone. We had to get the value of the phone before we could insured the phone and we got the price from Vodacom. The phone was insured for R5900 and the cash price at vodacom is now R5400. Kaylin from Dial Direct t told us that she is not going to change anything on our policy an that owe must go to New Wold in Menlyn and get a new phone from them. We phoned new world and they told us that Dial Direct only paid R3995 of which we must pay R950.00. So Dial Direct charged us a premium for a phone for the value of R5900 but when it came to payout or replace we must me satisfied with less that what we paid for. Still no one want to provide you with the ceo's email address or telephone number. How many people is their outside paying for their valubles and must be satisfied with less

Date:

Company: Dial Direct Insurance

Country: South Africa   City: Johannesburg

Category: Business & Finance

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