Dial direct refuses to open a claim for a damage ceiling after a geyser leakage, it states clearly in the contract that I'm covered for incidents like that, the call centre agent cant even explain to me why not!! she said my call is escalated to a manager, but n must bear in mind the manager is in ...
Thank you Jenna Le Roux for very good, quick and friendly service! ...
My geyser burst Tuesday evening the 4th Feb 2014 and I logged an emergency call the next morning the 5th Feb 2014. I was issued with the case number: 2CX2BP-01 and was advised a technician would be around at 11AM which did happen. They took 10 minutes assessing the damage then said there was a pipe ...
Wanted to add a product for the second time now, and whenever I have to deal with or speak to Dial Direct, I always walk away with a smile and have a perfect resolution to whatever it is i needed. Maybe I could get my insurance cheaper elsewhere, but the efficient and effective service I get from ...
Good morning On the 20th of January 2014 I took my cars for repairs at Dial Direct insurance, they told me to go to Budget car rental to get a courtesy car and I can use it for two weeks but since I was not feeling well I decided to go get it on the 25th of January 2014. On the 9th of February I ...
My car went in for hail damage repairs on the 30th of January 2014, i called Global hail on 5th to find out how far my car is i then got told my car was written off, i then called Dail direct to find out whats going on and they told me that my car was written off, so Dail Direct didnt even call me ...