A YEAR AGO I TOOK MY MOM TO THE MASTERS OFFICES IN CAPE TOWN WHERE THE PEOPLE SAID SHE SHOULD GO AS SHE NEEDS A LETTER OF AUTHORITY TO GET MY DAD'S MONEY SINCE THEN I SEND FAX AFTER FAX AND PHONE THEM ABOUT TWICE A WEEK THEY JUST KEEP ON SAYING IT WONT TAKE LONG .MY MOM HAD TO PAY LAWYER'S FEES THEN SHE HAD TO OPEN A ESTATE LATE ACCOUNT ABOUT 5 MONTHS AGO NOW THE BANK TOLD HER THEY GOING TO CLOSE THE ACCOUNT AS ITS NOT BEING USED FOR SO LONG . ON THE 09 / 04 / 2013 SHE HAD TO GET A LETTER OF CONFIRMATION I FAXED IT THAT SAME DAY NOW AFTER ANOTHER MONTH THEY SAY IT MUST STILL BE SCANNED .
MY MOM IS A PENSIONER AND SHE REALLY CANT AFFORD TO PAY YET ANOTHER R 500 TO OPEN ANOTHER ACCOUNT . WHAT IS TAKING THEM SO LONG?
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