I have a unpaid claim since 2016. NEVER did they say anything. Each time you contact them it's a different story. My ex's pension was paid out almost a month ago and yet I haven't received anything. The call centre people are very rude and unprovisional. If you email them they ignore you. Yesterday ...
I have been waiting 4months for my provident fund money and for the past 3months everytime I call them they tell Tell me they are waiting for my bank to give them banking confirmation. I went to my bank which is capitec bank And told them what mibfa told me so they checked and confirmed that mibfa ...
I called them this morning to follow up on a surplus claim that was submitted on 8 october 2013, after 5 minutes holding i spoke to Palesa and gave her all the info she requested and she asked if i was the beneficiary and i told her i had power of attorney, with the bad attitude that she was giving ...
Good day i have applied for my surplus in 2011. i received a year later December 2012 my statement. i have completed all necessary documents and emailed back in December 2012. i received confirmation in January 2013 that everything is in order and my documents is going to process for payment now, ...
Good day, My dad is 80 years old and have submitted a affidavit to mibfa as they have requested and then they have lost the document for two months and then found it again and my dad is still not receiving his pension and due to that his funeral policy and insurance policy has lapsed, except for ...
In July 2013 I applied for Provident Fund I was told it would take 4 months before my money would be payed out. After the above mention time period I contacted the call center again but was told there is that i should call back because my documents has not been finalised yet. I called them every ...