We took out a new loan in March/April 2013. They settled previous loan with new loan and paid out balance of new loan to us. The new payment is R744.41 and the for the previously settled loan R834.18. R834.18 debit order for settled loan was not cancelled. They took both amounts, and would like for them to please refund the R834.18 urgently! This money was allocated for another account payment in our budget.
Please assist.
Account GB Graves, ID number:7801305283081
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