I called vodacom a week ago with a billing query and was promised someone will get back to me. I have not received any feedback on my query and everytime I try to call them I hold on for more than 30 minutes and they cut the call. They obviously expect me to make payment on my account at the end of ...
It has been since august that that Vodacom signal been so bad that we can not make proper calls or receive call. You make a call and it says call fall or people can not get through to you. Or that there is not signal at all. It has been no 3-4 monthh that it has been very bad in Piet Retief. I have ...
Since porting from Cell C to Vodacom I no longer receive SMS/OTP messages from FNB bank. All other sms work. I reported this telephonically and not much was done. A few basic suggestions were made that did not fix the problem. This could be a routing problem due to a port that was not successfully ...
Good day I upgraded my contract on the 20th of Sept and was moved over from a top-up to a smart-s. I had approx R700 in my account at the time. After the upgrade I got a connection problem error when attempting to get my balance, today i called the call centre and was told i forfeited it with my ...
Billing my account for data usage and then they cant supply me with evedance that I used it. Reported it on the 19th of sept 2013, besides closing the complaint a week later I never got any feedback as to what I was charged for, After re-opening the query I keep on getting the response that they ...
In the Vodacom October Edition booklet on Pg 7 there is an advert for a HP630 Core i3 Notebook & this special states that you get the notebook along with 2gb data & a K4305 USB modem. I contacted the 082 178 44 contact centre & spoke with a Ricardo on 24/10/2013 at 19:10 - I explained ...