If you are planning on prematurely cancelling your vodacom contract, make sure that you have a lot of airtime available to follow up on this ridiculous process. 1. You will need to get a cancellation quotation and pay the money into their account. 2. You will fax and email these documents and proof ...
I booked in my blackberry 9900 for a repair a week ago, Vocadom sends me a photo advising me that he mother board is bent and will cost me R4 332.00 to repair. My concern here is, How is it humanly possible for me to bend a mother board. Surely this is a defected unit from teh supplier. Please ...
As usuaal when you complain a million guys call you then ask you to furnish the required sequestration documents an then silence. Then few days later to rate their service.. Well let me rate it here where all can see it... -100 and super... Why isit they are quick to respond so we can remove our ...
I RECEIVED A SMS SAYING THAT IF I WANTED TO CONTINUE WITH MY BIS I SHOULD ACTIVATE IT AND PAY R59 A MONTH, ALTHOUGH I AM CURRENTLY ON BIS, AND ON THE ONLINE PORTAL IS STATES MY CONTRACT EXPIRES THE 22 OCT. NEEDLESS TO SAY I PHONED CUSTOMER CARE IMMEDIATELY, AND MADE IT CLEAR THAT I PAID FOR A ...
I walked in at the Vodacom Customer Care shop yesterday around 17:45 to get two swim swaps. The lady that served me (Keitumetse) was patient with me knowing very well that she would work way passed her knock off time. She was very professional and was on point. Thanks for the excellent service! ...
I ordered a phone online on the 18 October 2013, they say they deliver the next day, 5 days later they still have not delivered the phone. they must stop with the false promises. and the worst part is they don't even bother to call. 11 years later I think its time to move to a better network were I ...