Hi there, I am super disgusted with the service i received from vodacom. as a loyal customer for many years I wish to cancel my contract because I feel used. I have recently signed a phone contract with the co. (in June) 1. I was misinformed with the contract, 2. The phone has been taken to repairs ...
On 20th August 2013 I had a Debit Order to the amount of R422.68 come off my account for Vodacom, which is weird because I'm a Cell C contract holder. I contacted Vodacom to see what I would need to do on my side to get to the bottom of this issue. Went to my bank, got a signed Affidavit from the ...
On the 24th October 2013 I booked my Blackberry Bold into the Vodacare Vincent Park for a software upgrade, they said they would contact me before lunchtime on the 25th October 2013. Obviously they didn't contact me because they all useless and don't care about their jobs but I followed up myself ...
I have been struggling for THREE DAYS to get my account shut at Vodacom, exactly because of the pathetic service they have been providing me. I have spoken to 7 different consultants concerning the cancellation of my account and every single time each one gives me a different answer. I am not ...
So this now week two dead since I returned the my incredibly faulty Samsung Galaxy S4 to Vodacom for the second time. i have hardly used the phone 10 days since I have purchased it and within that time my 2 debit orders have promptly and swiftly gone through. i have had two calls from a lady from ...
Took cell to Voda Repair shop in S/West, audio function not working! Me at home with newborn baby and was told they would do full back-ups to retain ALL my congratulation sms's for the baby before fixing phone! Bottom line phone came back having been COMPLETELY WIPED of all sms history, whatsapp ...