I have a problem here, my sim card was activated on contract without me having a agreement with anyone, tried to call Vodacom, i was advised to contact RMCS, i don't even know who is RMCS, my number was with Vodacom and it was on prepaid. My number is not working now, it has no network, (Sim ...
I took my iphone to the vodacom repairs store on the 12th October 2013. It took an entire week at the advanced repairs - for them to check the phone only to send it back to the store to say the find my iphone was on, and that they couldnt do anything with the application on. This is shocking as the ...
I think the biggest problem in VODACOM is that their consultants in in different departments do not have access to view what is happening on a client's profile. The Call center, Collections and Disputes agents must be able to view what is happening on a client's file should a query arise. That is ...
Vodacom Musina said my contract will cost me 199 Rand per month on the contract I am on for this phone I got. My mum went to another vodacom branch yesterday and she got the same phone on the same contract for 179 she just had to hand in her old phone to them to get it for this price. Why didn't ...
I'm a Vodacom customer and I'm currently roaming in Nigeria. Per Vodacom website the roaming charges should be R10/ minute, but to my surprise I have been charged R23.50/ minute since I started roaming. i'm roaming on Airtel, as per the SMS confirmation sent to me by Vodacom. I called the 111 to ...
I GOT THE R10 ADVANCE AND BOUGHT THE R5 POWER HOUR PROMO... I GOT AN SMS TO SAY THAT MY ACCOUNT HAS BEEN CREDITED WITH R10 AND GOT THE SMS TO CONFIRM THE R5 POWER HOUR BUT I NEVER GOT NEITHER OF THEM AND THEY STILL TOOK OFF THEIR R11 WHEN I LOADED AIRTIME!! ABSOLUTE RIP OFFS! ...