We've been buying pre-paid airtime for our domestic worker on a monthly basis for the last 5 years. The money was deducted from our account on 24 Oct 2013, however no airtime was credited to her account. We contacted the Customer Care line 082 111 with the following results: o Dimakazi on 30 Oct ...
Account had been soft lock on the first of November although there is still data available. when trying to phone them, was constantly cut when they don't want to talk to me further. they constantly send me from one department to another. to date i have not receive any contact from vodacom. i would ...
Good Morning, Vodacom is currently running a advertisement stating order a Samsung S4 and receive free deliver the next day. Thus on Wednesday, 30th October 2013. The entire process was complete (I was helped by Timothy) on Wednesday 30th October 2013 at 13h01 when I received the sms stating ...
I have a 2GB data contract with Vodacom for 3 months and I find lots of people have the same problem that I have with them. The data that is carried over is used only after you have depleted all of the current month's data. Don't you think the customer should be warned about this before signing the ...
I am completely and utterly disgusted by the serivice i have received from vodacom till thus far i purchased a new phone on the 17th and i have been having endless problems with my phone and no one is able to assist me their call centre agents are useless!! my cellphones network has been off the ...
I called Vodacom end of August to cancel my contract, i was made aware of the 30 day cancellation period, i agreed and expected a FINAL debit order for September..However the amount was debited in October again..I called to enquire why they have deducted the amount but because they are having bad ...