AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Carry over data | #249347

Vodacom
Carry over data

I have a 2GB data contract with Vodacom for 3 months and I find lots of people have the same problem that I have with them. The data that is carried over is used only after you have depleted all of the current month's data.

Don't you think the customer should be warned about this before signing the contract, because logically "old" - carry over - data should be used first before one starts on the new data? It feels like to me.

This means I still have 21 months of "losing" data before me. Actually I have a better word for "losing"! If I was warned about this "false" carry over policy I would have chosen a smaller data bundle.

Date:

Company: Vodacom

Country: South Africa   City: General

Category: Telecommunications

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