After logging my initial complaint on here a customer service agent called me and said he will get back to me as well as contact Lionell Moti at the branch. I am yet to receive a response and will now approach the CPA and will be taking legal action against Vodacom for breach of contract in terms ...
I was contacted by a Vodacom sales person in April regarding my TopUp590 & TopUp500s contracts, they offered me the Smart XL & Smart L. It all sounded amazing, more talk time, more sms's, more data and all for the same cost of the TopUp contracts I was on. I explained the reason I have the ...
On the 7/10/2013 I took out a new contract with Vodacom. I was asked to pay an amount of R202.00 of which R105 was paid at the store and was told that an amount of R97.00 will be deducted from my account after connection. Instead an amount of R278.61 was deducted and when I called I was told that ...
Ek Perle'-Ann Wagner is nou mooi seriously keel vol vir Vodacom en sy "Head office" inbeheer van customercare!! Yor!! Julle is pateties!! Van Donderdag stuur ek al emails aan hulle oor my ontevredenheid en complaints!!! Tot op vandag kan nieman my assist nie!! Dit is BAD seriously!! Ek ...
I had a laptop on contract and after a year i settle the amount for full contract i try to get a new contract and my profile come up bad then i found out that vodacom sed i owe them R7900 rand for a settle account i phoned head offace and sed my contract is due R0.00 so i was told they have put my ...
I have cancelled my BES service in September. And I was told that I will not be invoiced for it in October because the cancellation is effective immediately. With effort and a complaint on Hallo Peter on the 2nd of October I had to fight to get my BIS activated (check my past complaints as ...