I have travelled overseas many times this year and never, ever have I had an account exceeding R3000. I now suddenly have an account of R11, 000 and I wish to see the data usage breakdown. Tuesday, 8 Oct 2013: After holding extremely long and then dialling again we agreed a soft lock on my account, ...
On the 14th of October I received a phone call from Vodacom's "so called" Debit Collections Department. They said that I have an outstanding account that needs to be paid (which I do but...) I asked them to send me a statement before I make any payments as these days you cant be too ...
Please could someone advise why my account was billed R249.20 this month instead of R231.50 and call Nigel Roets today between 1-2pm preferably or 5pm on 0722435499 and e mail charges and apologie letter. I need a detail explanation? ...
Around 10 October I called Vodacom to update my credit card info. On 26 October I called again to ensure that all the information was up to date. I was promised that someone would contact me within 24 hours. After 48 hours of getting no response from them, I called back and was told that I would be ...
Recently, I upgraded from a Nokia brick to a brand new Samsung S4 Mini, but unfortunately, when the upgrade was done and I had paid for my new micro sim (since I had a old bigger SIM card), I went home and waited for the Sim Swap to take place and for my new phone to work. This morning, two days ...
I upgraded my cell-phone contract in September (Around the 26th), and I gave them the instructions that they should at least call me a day before the delivery and they never did. I am not sure what happened with the Courier company but the phone was returned back to Vodacom, still in September ...